Paying too much
Lower freight spend
8 to 10%Typical cost saving
Rates nobody benchmarks and invoices paid unchecked. We build your carrier mix on price and performance, and check every invoice line before you pay.
Run freight
with confidence.
We will help you improve customer service levels while reducing your freight spend.
Example: a Sydney to Brisbane DC consignment runs 40 minutes late. Agents rebook the delivery slot inside the window, tell your customer, and check the invoice once it is delivered in full.
Northeon is for teams who want certainty in their supply chain.
Get the decisions right before freight moves, then run every consignment to the promise you made your customer.
DIFOT by carrier, Sydney to Brisbane95% target
Carrier 198.6%
Carrier 297.1%
Carrier 389.4%
Carrier 3 is drifting, so a better carrier is ready to approve. Illustrative data.
Service levels that hold
Missed pickups, late deliveries and DIFOT penalties you only hear about when the phone rings. An agent watches every consignment and defends the window, so your customer hears it from you first.
- Missing pickup scan, carrier chasedDone
- Where is my order, answered by SMSDone
- POD requested and filedDone
- Damage claim draftedNeeds you
Your team's time back
Portals, inboxes, spreadsheets and phone calls. Agents do the chasing around the clock, and your people step in only where judgement is needed.
The hidden surcharge
No hidden surcharge
Carriers already bill you for manual handling. The bigger surcharge never appears on an invoice: freight run by hand, whether by a broker, a 3PL or your own team. We take it out, and every week's freight makes the next plan smarter.
What you see on the invoice
Linehaul and delivery
Fuel levy
Manual handling fees
What you pay but never see
Rates padded with someone else's admin
Windows missed and sales lost
Your best people chasing
Where freight confidence is built.
Before, during and after every consignment. Most providers only show up for the middle one.
argus
Nothing moves unseen.
Other platforms send an alert.
Argus sends an agent.
1 of 6
The Data Layer
Connect. One live model of your orders, stock, consignments, carriers, rates and invoices, joined from your ERP, your WMS and every carrier's own system.
Playbooks
Set the rules. Your SOPs in plain English become the rules the agents work to. Your team writes them, the agents can't step outside them, and a person approves anything that matters.
Planning Agents
Decide. The calls made before freight moves: what ships, from where, how and with whom. This is where most freight cost is set.
FleetCrew
Run. Agents that book, track, resolve and settle every consignment around the clock, across email, portals and carrier systems.
The Watchtower
See. Everything you move, in one place. Ask it anything in plain English and set the thresholds the agents work to.
Memory
Learn. Every outcome and correction written back, so each plan beats the last and your team's know-how stays when people move on.
Three ways to work with us.
Let's make freight your advantage.
Start with a Freight Confidence Check. Last quarter's freight, reviewed, with every lane benchmarked and every leak priced.
Get started